Steve Mirabito is the President of StoragePRO Management and has been involved in the self-storage industry since 1986. He has routinely been named a “Top 10 Operator” and has served as Chairman Emeritus California Self Storage Association. As one of the largest self-storage management operators, he pioneered management systems and training programs utilized throughout the self-storage industry. He has routinely been retained to prepare market and viability studies, along with extensive property research and site selection for developers and financial institutions. The author of several articles on Self Storage financing, management, and development, Mr. Mirabito has presented seminars on various Self Storage topics, including California lien sale procedures, successful telephone techniques, management trends, embezzlement prevention, site acquisitions and entitlement approvals. Steve built StoragePRO to manage properties the way he would manage his own. He pioneered the StoragePRO Way that is a detailed approach to retail, which is in his DNA, as his dad and grandfather owned grocery stores. In the early 90’s Steve saw the need for retail-oriented managers—not the traditional “caretaker” management couples. His intuition was right and clients who adapted this management approach recognized substantial revenue and occupancy growth. Today, this management concept is universally recognized as a best-practice approach.